Questions, answered.
Without the fine print.

Aadhaar, PAN, a selfie video, and a bank account in your name. The whole flow is digital — no courier, no branch visit. You can complete it in 5 minutes from your phone.

No. ₹0 to open. No annual maintenance for the first year. From year 2 onwards, AMC is ₹300/year.

Currently we onboard Indian residents only. NRI accounts (NRE/NRO) are on the roadmap for late 2026.

The two most common reasons are: (1) PAN-Aadhaar not linked on income-tax portal, (2) selfie video mismatch with Aadhaar photo. Fix the first on incometax.gov.in; re-record the second in better light. The rejection email lists the exact reason.

Equity delivery (CNC) is ₹0. Equity intraday (MIS) is ₹20 / order or 0.03% — whichever is lower. F&O, currency F&O and MCX are ₹20 / order flat. Crypto is 0.10% per leg. Direct mutual funds are ₹0.

STT/CTT (segment-dependent), exchange transaction charges (~0.00345%), SEBI fee (₹10/crore), stamp duty (0.015% delivery / 0.003% intraday / 0.002% F&O — state-dependent), and 18% GST on (brokerage + exchange + SEBI charges). Every charge is itemised on the contract note.

DP charges (₹13.5 + GST) apply per scrip per day on debit — i.e., when you sell a delivery holding. They're charged by the depository (CDSL/NSDL), not by us. Buy-side delivery has no DP charge.

No. Every line on your contract note maps to a SEBI-prescribed levy or our flat brokerage. There's no 'platform fee', no 'inactivity fee', and no per-segment subscription.

UPI, IMPS, NEFT or net-banking. UPI/IMPS deposits reflect in seconds. NEFT depends on your bank's cycle. There are no deposit fees.

Withdrawals are settled to your linked bank account within working-day hours (T+0 for crypto/spot, T+1 for equity/F&O margin release per SEBI). Up to 5 withdrawals per month are free. Beyond that, ₹10 per withdrawal.

Funds blocked as margin against open positions are not withdrawable. The 'available for withdrawal' figure in your dashboard is what's actually free. Settlement money from equity sells unlocks per the T+1 cycle.

No. Withdrawals only go to the bank account that funded your deposit. This is a regulatory requirement and a fraud-prevention control.

Market, Limit, Stop-Loss Market (SL-M), Stop-Loss Limit (SL-L), Good-Till-Triggered (GTT), Cover Order (CO), and Bracket Order (BO). The terminal greys out anything not allowed in the current segment / market state.

GTT triggers when the last-traded price crosses your trigger level. The trigger is checked every 1.5 seconds against the live tick. Once triggered, the resulting limit/market order is fired through our matching engine.

Indian segments (NSE/BSE/MCX/CDS) trade only during their published session hours. After-market orders (AMO) can be placed and are queued for the next open. Crypto and spot forex are open 24×7 / 24×5.

At 80% margin used, your account enters exit-only mode (no new entries). At 90%, the risk engine starts squaring positions in FIFO order until margin used falls back under 70%. All actions are logged and visible in the ledger.

Dashboard → Reports → Tax P&L. You get a per-financial-year breakdown across STCG, LTCG, intraday speculation and F&O business income. Available as PDF + CSV.

Section 115BBH applies a flat 30% tax on net VDA gains. We also deduct 1% TDS on the sell side under Section 194S — visible on every crypto contract note. Losses cannot be set off against other heads.

Within T+1 working day, by email, signed digitally. You can also download every historic contract note from Reports → Contract notes.

Yes. STT, TDS on dividends, and 1% crypto TDS are reported to the income-tax department as per SEBI / CBDT timelines. Check your AIS on the IT portal; ours typically appears within 30 days of the quarter end.

2FA is mandatory for admins. For regular trading accounts it's optional — but we strongly recommend turning it on. Set up under Profile → Security → Enable 2FA.

Use one of your backup recovery codes (generated at 2FA enrolment) to log in, then re-enrol with the new device. If you've lost the codes too, contact support@marginplant.com from your registered email — we verify identity before resetting.

All India-resident user data is stored in AWS Mumbai (ap-south-1). Backups are encrypted. We are DPDP-aligned and you can request a data export or deletion from your dashboard.

Funds sit in a SEBI-prescribed escrow / settlement bank account, segregated from our working capital. Withdrawals can only go back to the bank account that funded you.

Yes. One account, one funded balance, one P&L. Login from web, the phone, or both — orders sync over WebSockets in real time.

Chrome, Edge, Firefox, Safari on their current and previous major versions. Brave works fine if you disable shields on our domain.

An open API is on the roadmap for 2026. Today's terminal already exposes WebSocket market data and order events to logged-in sessions; the public REST/WS docs are coming with the API beta.

Submit the affected order details to support@marginplant.com. Our infra team has detailed audit logs of every tick and order event for 1 year. Genuine platform-side issues are made whole as per SEBI guidelines.